The Scuttlebutt Townhouse

Exceptional

Perfect little break for my family.
Ideal location from the center and didn't take long to walk in. Managed to park two large cars on the front.
Great size house and everything we needed plus so many beds!!!. Great little park for the kids behind the house and it was lovely looking at the boats from the house.
Definitely be back and thank you for making our little break perfect.

Some good, some bad things to report but let's start with the good:
Great location, on the river, 12 mins walk into Whitby, quiet, play area for the grandchildren.
Lovely house - furnished as if it's someone's home rather than a holiday rental, not huge but enough for our needs. Clean, bed linen & towels provided.
The Host & Stay staff were quick to respond.
Now for the bad:
Not enough cooking equipment for 6-8 people, no frying pan or oven gloves. We had to use what looked like a fish kettle as a frying pan on the 1st night and the only tea towel to hold it which conducted heat to hands. We had to buy a frying pan and oven gloves to be able to cook an English breakfast the next morning.
The main oven didn't work.
The dishwasher - we thought it was broken. Took an hour to get it working.
Only 1 tea towel provided.
The cold bath tap in the ground floor bedroom didn't work, making bath/shower unusable. Someone came to fix it next day but it was still intermittent. Also, if the hot tap was on in a bathroom, there was no hot water anywhere else in the house.
I paid almost £1300 for 3 nights over the jubilee weekend, an amount close to a full month's rent, and for that amount, I expect better. I have complained and asked for a partial refund but no response yet.

Excellent property, absolutely spotless, well equipped and ideally located in a quiet area just 15 mins walk along the river front to the centre of Whitby.

Pleasant

N/A
Nothing really. Only had an issue with one of the showers but that was mended very quickly

Arrived in Whitby to the Scuttlebutt Town House for a four night stay and we were not disappointed. This lovely townhouse is about a 10-15 mins walk from the centre of Whitby, making it a perfect location, lovely and quiet. The townhouse itself is immaculate, having 4 bedrooms and 3 bathrooms all modern and clean. All the bedrooms were light and airy and comfortable and good storage place. The kitchen was well equipped including a dishwasher, fridge freezer etc.. and a really nice front room. Towels provide and a lovely shower and always hot water. I cannot say anything bad about this property at all and highly recommend it.

The location was perfect. A short easy walk into whitby Town centre. Couldn't have been better. The property was more spacious than we expected. Everything was fitted out nicely and was low maintenance/easy to clean, which really helped with having 2 little ones.
The water temperature in the showers was hard to regulate, but this was only a minor snag.

The modern, clean layout of the house. Having three bathrooms and a garden.
A small welcome pack of milk and bread etc. would have been nice so that guests could have tea and toast after their journey.
The noisy extractor fan in the front bedroom en-suite needs a service or replacement.

This is a well-equipped house in a great location, easy walking into Whitby and the beach and a short drive to the moors and Robin Hoods Bay. Very clean and tidy and easy access

Pleasant

The house was lovely. Perfect for 7 of us for my hen do. Had everything we needed.
One of the showers/bath cold tap wouldn’t work. The boiler broke during our stay so we had no hot water or heating for our second night and the tv didn’t work even it’s the guidelines In the book we couldn’t use freeview.

Superb

Location wad perfect. Everything was perfect just as described and advertised. Look forward to going back!
Nothing

Great house for our party of 5, great location (short walk to the river and seafront), would definitely recommend.

Beds are really Comfy and is comfortable house for 7 people
Well equipped kitchen and good location

No cold water on downstairs shower so very hot beware!

Great house for two families, very functional and great location. We really enjoyed our stay

Well positioned house. Well equipped.

Location was great, although close to the centre the property was in a quiet residential area with a dedicated parking place and adequate visitor parking for a second car.
The house was very well equipped and clean.

Location and size
Could have been cleaner and in need of an update

A very spacious and clean property, with plenty of guest parking and easy walking access to Whitby town centre. Although not quite 5 minutes as previously stated, more like a 20 minute walk.
We were 3 mature couples and booked this property specifically so we could have a bathroom each, so we had quite an issue arise when we had a phone call from Stay 40 minutes from arrival (, having travelled 170 miles) to say that one of the en suite bathrooms couldn’t be used during our 3 night stay.
Not much we could do at that point, and no other accommodation was offered at that point either by the letting company. It wasn’t until we had returned home that I raised the issue and was then told I could have had a full refund, and found somewhere else. We then only had 1 shower between 6 of us on the top floor which was really inconvenient. I found negotiating with Stay very difficult, and they virtually bargained with me to see how little compensation we would accept.
I have to say we are grateful to the owner for refunding us, but would say that you are not dealing with the owner direct here, so there is no personal touch as you would normally get with Airbnb. This company use several different platforms to market the properties under their brand. They did offer us a discount on a future booking direct with them, but to date have not received it.
One more thing to mention… we counted 21 lightbulbs in the property which needed changing, so maybe not all due care and attention is being paid!

It was a lovely house to stay, but one of the en suites floor was quite badly lifting and was a hazard for anybody tripping on it, I did let the manager know and he said they could off rectified it, but that would of been no good as we were already there and starting our holiday and the floor would have to of been taken up, after saying this to the manager we heard nothing else from them which I think is not a very good way of running a business, he obviously didn’t have an answer and didn’t want to offer anything for the inconvenience. This should of been put right before anybody else was to rent the house. Maria

Great place in a great location - 5 mins walk from the centre of Whitby in a bespoke modern development on the site of one of Whitby's former shipyards. The accommodation is light, airy and roomy, and equipped with pretty much everything you'll need for your stay. Check-in was a breeze and parking was no problem, even for visitors (there are designated visitor parking bays). Best feature was the jacuzzi bath in the ground floor en-suite, which we all loved. This is not your average AirBnB accommodation, so it's a bit pricier than some but worth the extra cost.
If you haven't been to Whitby before, this is an excellent location to explore all the delights the town has to offer. The accommodation is just off the main road into Whitby, so you can also use it as a base to explore other places within easy reach - we went to Robin Hood's Bay, which is a delightful small fishing village only a few miles down the coast (15 mins by car or you can get a bus), and York (roughly an hour, depending on traffic).
If you're a dog-owner (we aren't), you'll be in good company, as Whitby promotes itself as dog-friendly, and every second person we saw seemed to have a pooch or two in tow.

Perfect location and was ideal for our family. Very clean, modern and comfortable . Approx 7 to 10 mins walk into Whitby. Situated in a quiet residential area.

Lovely house - pictures don’t do it justice.

A property well appointed for a family stay. A pleasant 15 minute walk into Whitby centre. Cannot fault the property or where it is situated.

Brilliant property very clean and in an excellent location. The hosts communication was first class. Awesome views of the abbey and harbor in a very quiet residential area. Perfect for all.

Great stay. There is a nice little playground directly behind the property if you have young kids aswell!

Good weather and good service we're ever we went
Brilliant accomodation

Great property and close to Whitby - took about 10 minutes to walk into the town. Property was clean and had everything we needed.

Good location within steady walking distance into Whitby town centre, with parking for 2 small cars being an attraction.
No Curtains in 3 of the 4 bedrooms, blinds only. Subsequently too bright at dawn, leading to lack of sleep.
Could have been a little cleaner due to dust under beds and noisy flapping louvers in ground floor bedroom.

Stayed in Whitby for a couple of days with my Mum, brother, girlfriend and dog. The house was lovely, the hosts provided all necessary information and the location was perfect to explore from!

Very clean in the house, great location, no need for a car unless you want to go further afield. Very quiet location, busy road nearby but no noise from it even with windows open at night. Good communication and no problems with access to property. A good break in a nice resort.

Great house and location for access to Whitby sights and the locality. Spacious and comfy.

lovely, central place to stay with the family

Really good place to stay with kids. Great location and very helpful hosts

Nice big house. Spotlessly clean and everything in good condition. Good location

Great location and the house has everything you need, short walk to all the best bits of Whitby