The Courtyard Retreat

Location superb could walk everywhere
Just personal preference, a lock on the inner gate

The location was lovely up high above Whitby. Nice and quiet. The apartment was very comfortable with plenty of space and very nicely furnished with contemporary pieces . Would love to return some day .
The Wi-Fi information was a little misleading but we eventually sorted it out.

Lovely modern and clean accommodation with everything you need. Great location to explore Whitby, only a short walk to the beach and town. The scratch card provide makes parking nearby easy.

Perfect location and really well equipped apartment for seeing the sights of Whitby. We loved it, will recommend and hope to book again.

the property was so clean and adorable and everything u needed for your stay. The staff were great and very helpful when we had to call as we couldn’t find the property to begin with too.
The hot water was an issue on first and last day. Even when we left the tap running it was stone cold!
The 2nd bedroom was freezing, the radiator didn’t do anything and either did the spare heater that we found. My daughter and friend had to use the spare bed in master bedrooms bedding for extra warmth. We would live to come bk but this would defo need to be sorted before we did I’m afraid.

The apartment was just as it was shown on the website, it was close to the beach and coastal walks
We couldn’t find the entrance to the property. It wasn’t stated in the info from Host and Stay that the entrance was around the back. The hot water ran out after the first days stay so had to boil a kettle to get washed. The TV was not as straight forward as we’re used too so struggled to get the channels on.

Location great, very quiet. Right next to the car park to unload and park up ,until we could get the parking pass. Well equipped. Very comfy beds.
It was cold on arrival. So expect no one in previously so had not been heated. Fine by day 2 but we only stayed 2 nights. But would not put us off staying again.

everything
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Lovely apartment in Whitby. A great, quiet location. Well equipped and organised.

Amazing apartment exactly as described.
Had the most incredible meal at Pizza West only a few yards away. It is amazing and cannot rate nearly high enough!
Slightly snug kitchen when cooking and the induction hob tricky. Shower temperature on one shower bit inconsistent but that’s really minor and shouldn’t put anyone off. Just for guests to be aware of.
Incredibly comfy beds and lovely soft furnishings.
Had a lovely time, thanks so much.

Absolutely perfect in every way, location, facilities and cleanliness
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Superb

spacious. under floor heating. comfortable.
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The property was beautiful and had everything you could need. Clean and tidy and lovely details, the location was brill, 2 minutes from beach and 5 minutes walk to center. Quiet location for a good nights sleep but close enough to walk everywhere.
Nothing.

This is a great property to stay at in Whitby. Its within easy reach of both the town and beach. We stayed during the winter months so didn't have any trouble with parking on street, I would imagine that parking may become more difficult during the summer months due to the amount of holiday lets, but there is a pay and display car park at the rear of the property. Overall the property has been finished to a very high standard and we would recommend it.

cute

little or no hot water

Lovely clean apartment , excellent kitchen and appliances very comfortable beds and lovely showers. Couldn’t fault the apartment and would definitely stay here again.

Nothing really

location was lovely and quiet with not far to walk to town
the storage needs to be improved as there are no drawers. there is room to put some in all rooms. seem to have a lot of furniture tables that could be changed for drawers. also needs a washing machine and the boiler needs amending as the property caters for up to 5 people and only one person can shower at a time - you have to wait a good half hour/hour for the next person to be able to have a shower

The court yard retreat was a hidden gem , the decor and furnishings were to an exceptionally high standard, it was very comfortable , clean and had everything you needed .Great location and perfect to take your dog
Needed a degree to work the tv and on our last evening we ran out of hot water

This was our second time staying here and once again we had a fabulous time staying here, such a beautiful apartment in a perfect location. Everything was catered for so it’s just like a home away from home, we can’t wait to come back!
We loved everything!

Beautiful decor; quiet location; well-equipped kitchen and two good excellent shower rooms.
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Very comfortable and well panned accommodations
Everything we needed was provided.
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I will email you

Very modern with a good level of finishing

Hot water and should replace the shower valves for thermostatic controlled units

Location was great. Good to have Netflix and Prime. Kitchen was well equipped especially if staying longer
The mattress and pillows were a bit soft for us.
Running out of hot water.

The apartment was spotlessly clean. Plenty of kitchen equipment and little touches like teabags etc. Great location.
Everything was lovely. Can't find any faults.

Beautiful apartment, excellent location with free parking. Beds very comforatable and lovely outdoor space. Lovely park opposite.

Exceptional

Location was perfect.
Rooms were nicely decorated and had everything that you needed for a week in Whitby.
TV with Netflix & Amazon Prime was a nice touch.
Sofa very comfortable.
Kitchen well equipped.
Master bed very comfortable.
Bathrooms were excellent.
Kitchen and lounge are were a little small.
Lounge chairs not very comfortable.
Hot water was very hot in the showers and couldn’t be adjusted.
Electronic safe wasn’t working and override key not available.
It’s a basement so there is a hint of damp.

Lovely apartment, great location

Clean and well equipped. Room ready when we arrived at 2pm
Smartv. Took a long time to work out how to useit and could only get live TV through bbciplayer app. All others were catch up. Would not have mattered so much but wanted to watch euro football.
Parking instructions for the scratch permit not clear and we got s parking ticket for not changing the date of arrival
Shower went cold when in. Hot water in master bedroom first and 2nd bedroom last

Comfortable, clean and beautifully designed & decorated.
TV did not have ITV channels. Would not normally watch TV when away but Euro football games were missed so the gents were a little upset.

This property is a really lovely place to stay. Recently renovated and equipped with some quality fittings and furniture. The master bedroom is HUGE! and the second bedroom is very reasonable in size. Beds are comfortable and bathrooms are well equipped.
The courtyard provided a lovely outside space to sit and relax with drinks after a long walk. The property is accessed from the back of the street with its own entrance (basement apartment mid-terrace with 5 floors), which faces directly onto the West Cliff car park, so really easy to park in and unload directly outside the gate/door if arriving later as it is free parking in there from 1800hrs to 0900hrs. We stayed for 3 nights so used the car park first night then used the free parking scratch card from the next morning. You are allowed to park with the scratch card until 10am after the last day, a bit confusing to work out initially but it states this at the bottom of the card. Parking in the Disc zone - spaces are really hard to drop on so it worked for us to use the public car park first night then find one early the next morning as people were leaving/checking out in the area. The West Cliff is a great place to stay, quiet enough but within easy reach of the beach, town and a short walk across the bridge to the Abbey etc.

Property was comfortable with everything you needed and in a good location
WIFI was not working which had the added impact of rendering the TV as usless as it only had internet feeds

Location wise is great, near to beach. Facilities are all great though we don’t know how to use the dish washer. So sorry!!! Wifi is fast. Plates, glasses and kitchen utensils are all present. Clean. Big space. Silent at night.

Great location. The flat has all you need

Everything
Didn't realise the parking scratch card ended at 10am on departure day so ended up with a parking ticket.

Floor heating
No control of the heating. It was timer based. Yet the control was locked with a PIN.

Superb

This apartment was fantastic - great position, very well equipped, stylish and immaculately clean. Private courtyard/entrance.
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Clean ,furnished and decorated fantastic
Outside in the court yard the table and chairs could do with a clean and plants need a refresh.

Very clean and comfortable
They told us to use parking permits provided but there wasn’t any, they told us that they would drop one off but one didn’t arrive, we could not get the Wi-Fi to Connect to our devices

Everything

No washing machine and no proper kitchen bin

Perfect place, clean and tidy warm and cozy with wonderful showers and beautiful decoration

Superb

Beautiful accommodation , walk to the sea and the lovely Town of Whitby .

Exceptionally well equipped kitchen. High end spec for furnishings. Location was fab. Very cosy.
The TV was tricky to program and the mobile phone signal wasn't good - could be a bonus for some :)

Very clean,modern and fantastic facilities!we will definitely recommend and use again

The property could do with a coat of paint on the rear outside lets the great property down. The small thing about the hot water needs more info made clear and hot water pressure not good at kitchen sink. But will book again ?

Beautiful decor and a fully equipped kitchen
Nothing not to like but advice for the hot water which people have found an issue. Have a quick shower and leave 15 mins to warm up for the next person. We didn’t find it an issue once we worked this out

Warm and cosy apartment. Very clean and beautifully appointed. We were very comfortable and wouldn’t hesitate to recommend. The staff also couldn’t do enough to ensure we enjoyed our stay. Thank you.

A real retreat! Very comfortable 5 mins from the beach and short walk into town and harbour area. We had a wonderful stay and our dogs loved the beach !

Exceptional

Very modern , well equipped & spacious
Check in at 3 pm & check out at 10 am not great with kids & dogs , a bit of relaxation of times would go along way
Probably another key would be a good thing when staying with other families

Great location

Fabulous stay!!

Location was perfect, car park right outside. Off the beaten track so no hustle and bustle and tucked away. Don’t be put off by the back entrance. Close to the lovely beach, mini golf etc.
The lounge area wasn’t particularly comfortable for 5, but that depends on how long you are spending at the property if it bothers you or not. We managed and it wouldn’t put us off staying again.

Location was excellent and property spotlessly clean!

It could of been made more obvious where the entrance was to the property as it was round the back. We also found some silverfish in the property bathrooms.

Beautifully decorated property, in a great location. Had everything we needed except a decent hot water system for four adults and an easily workable TV.

Excellent location; very stylish and comfortable interior fit out . No problems at all with the bedrooms and bathrooms...but let down by the services. The heating , for rather cool July weather is challenged; can't think how one would stay warm in March, and the hotter supply could not provide 3 showers, let alone 5, which is the property capacity. TV reception was none existent...someone has pressed too many buttons !
But...despite these things ..we really liked and enjoyed our stay . Signed...building professionals !!!

Great apartment

Everything
TV took a while to work out

Very clean & lovely decoration!
Has everything you would need & even get milk in the fridge!
Not enough hot water for a full shower

Location. Decor. Furnishings. Lovely place. Taking some decorating tips home with me!!
TV instructions could have been clearer. 5 stars. Would have been 6 with a view ?

Beautiful apartment and excellent facilities. Comfortable cozy place to base ourselves.
Master bedroom alcove with bed. This area a little draughty for our toddler to sleep.

Lovely apartment in a great location - easy to access the beach from the Pavilion and a short walk in to town. The master bedroom is HUGE. Facilities are all great and it was perfect for our stay as I could take my dog (without having to compromise on the quality of accommodation, plus, there's a field right outside for a quick walk). The apartment is beautifully clean, warm and very tastefully decorated.
Easy parking was available for free (at West Cliff car park, as the stay was out of season).
Communication with the hosts was perfect. A brilliant stay and I'd love to go back!
One tiny niggle - one of the bathroom sinks wasn't draining properly, but I didn't realise until we were leaving, so the hosts weren't aware and I'm sure they would've fixed it if we had told them at the time.
There aren't any sea views, but as I wasn't expecting them, there's no complaint - I was extremely happy with the stay.
Make sure you do read the information booklet about the apartment - one room was a bit cool for our first night, but that's because we didn't read about the heating controls properly and the last visitors had switched the heating off in the second bedroom. All the information needed was definitely provided.

Location was ideal. Also the size and space inside was perfect , particularly as we had our dog with us.

Excellent facilities and very homely. We will definitely be back , and it is ideally situated for our getaway with our dog.

I had to ring as we did not get a correct email with the instructions for getting in

Very good

Exceptional

Exceptional

The accommodation was very clean and modern however the heating system was interesting - the thermostat set at the hosts control and therefore we had no means of controlling the temperature which was cold at night . There was a burst water main in the street which left us with no water and we left early . This was not the fault of the rental company who responded very quickly to the problem and were very polite .

The flat was very tastefully decorated and modern. Very clean. Lovely facilities.
We also received a bottle of fizz which was a nice surprise.
Loved the underfloor heating.
Good location.

We were in the main bedroom and at night (and through the night), it was freezing cold. Even with two radiators. It really could do with secondary glazing in that room. Probably wouldn’t even be an issue a lot of the year.
There was only really enough hot water for probability three people to shower.

A great apartment in a fantastic location to explore Whitby. Really well equipped with everything you need to enjoy your stay.

Location. Decor.

TV

Everything
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Beautiful little apartment, well decorated and very clean.
No hot water one morning for everyone to shower.

Great location in a quiet spot just away from the centre of Whitby (5 mins walk). The flat is great. Very (Email hidden by Airbnb) fortable all round and great little extras throughout. Well equipped kitchen and the living room space was great. Really clean place and would definitely stay again when we are next in Whitby.

Beautiful property very spacious and clean, it’s decorated to a high standard and in a perfect location! We thoroughly enjoyed it!
Hot water a little hit and miss but everything else was fantastic!

Exceptional

Lovely house, clean and spacious.
Walk way at the back perhaps could be a little better under foot. The grass was bit slippy due to rain..

A great apartment .It was nice to have fresh milk in the fridge.
Nothing really, trying to setup the TV.It said use the pink button but there wasn't one?

Exceptional

Great Location and very clean

Very nice and cosy. High standard furniture and appliance. Convenient location just five minutes to seaside. Except the hot water, not enough for 3 person.

Location
Cleanliness
Facilities
Floor in living area

Exceptional

Fabulous clean and comfortable

Exceptional

Really well decorated and well equipped kitchen.
Loved the under floor heating in the bathroom.
Perfect little courtyard.
Perfect location.
One blocked sink in the en suite.
Sofa needs some TLC, struggled to stay on it.
Some chairs at the dining table were broken.
Combi boiler ran out of hot water the 1st morning = cold showers.
Tv didn’t have an aerial.

Exceptional

Location perfect, accommodation beautiful, couldnt of wished for better place to stay, highly recommended, will be back

Exceptional

Location close to the Sea is fantastic
Access to ground floor flat a little difficult for older members of the party.

Everything was spot in
Will certainly use again
Highly recommended

Easy to follow instructions. Milk tea and coffee was waiting for us which was a nice touch
We struggled with the hot water-either scalding or freezing

Just loved it
Shower in master was a bit troublesome, but there was a 2nd shower so not really a problem

Such a wonderful place to go with your family. wonderfully located and beautifully decorated. It had everything we could think of and the hosts made it so easy. We would so use Courtyard Retreat again. It made for a fabulous holiday.

Exceptional

This apartment was a lovely getaway in Whitby, there was fresh milk left in the fridge, the place was fantastically clean and cosy and there was instructions to allow us to help us make the most of our trip and the apartment.
The only bad thing about the trip was that we had to email to ask for instructions prior to arriving, we also had to pay over the phone rather than through the original website which can be worrying as it feels as though there is a chance it could be a scam.

The property was beautifully decorated and exceptionally clean. The hosts had left milk, tea, coffee, sugar etc so no need to bring any of that and great that you can have a cuppa on arrival. The hosts were really welcoming with messages in the property and on email.
The courtyard area was great for the puppy and nice for getting fresh air. They also had all the things you need for pet owners too which was great and we could have brought a lot less with us!
Location was good - we just paid for the carpark at the back of the property as it wasn’t expensive and was less hassle than going down the he street when we were bringing bags in and out or carrying a tired puppy.
I would definitely stay again and recommend to friends - it is not the cheapest place to stay but we loved staying there.
We were lucky as it was a sunny weekend when we stayed but if you had bad weather I think it would be quite cold in the living areas with the stone floor (bedrooms would be fine).

This is a really well situated apartment with a very good arrangement for parking. The apartment is very well equipped.

Wow factor, ? high quality decor, comfy beds, great bathrooms, quiet area,good location. Lots of extra little touches that really make a difference.
The only things I can think of to enhance clients stay in future is have a Full Length Mirrow, ladies like to check they look.their best! Also a shower mat for inside the shower as can be a bit slippery. All in all fantastic luxury stay, we felt like VIPS.

Spotlessly clean, incredibly comfy beds, brilliant location! What more could anyone ask for!? Catered for guest brilliantly - tea, coffee, sugar and milk already there was a lovely touch - thank you!
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Excellent furnished apartment with everything you need including extra little touches of necessities like milk sugar etc provided. Would definitely recommend
The single bed was abit unsterdy but everything else was brilliantl .

Spacious rooms
No tv

Bathrooms and bedrooms are very nice
Exterior of the building is off putting

Beautiful accommodation with everything you need. Close to centre, would definitely go back when in Whitby.

Luxurious modern apartment with everything you need!! Amazing location can’t wait to stay again
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